privacy policy

Privacy Policy

Last updated: 25.11.2025

This Privacy Policy explains how Result d.o.o., Celovška cesta 182, 1000 Ljubljana, Slovenia, processes your personal data when you visit our website, contact us, or use our services.

We are committed to protecting your privacy and processing personal data in accordance with:

• Regulation (EU) 2016/679 (GDPR)

• ZVOP-2 (Slovenia Personal Data Protection Act)

• EU ePrivacy rules

• Digital Services Act (DSA) transparency obligations, where applicable

• AI Act transparency, where applicable

If you have any questions, you can contact us at info@result.si.

1. Personal Data We Collect

We collect the following types of personal data:

1.1. Data you provide directly

When you contact us by email, phone, online forms, or in person, we may collect:

• First and last name

• Email address

• Phone number

• Company name and role

• Communication preferences

• Any other information you choose to share with us

1.2. Data collected automatically when using our website

When you visit our website, we may automatically collect:

• IP address

• Device type, browser type and version

• Operating system

• Date and time of access

• Pages visited, clicks, navigation patterns

• Approximate location (city/region)

• Referrer URL

• Cookie and cookie-like identifiers

1.3. Cookies and similar technologies

We use required, functional, analytical, and marketing cookies.
You can manage cookie preferences at any time via our Cookie Settings panel.

Essential cookies cannot be disabled as they are required for the website to function.

A full, updated list of cookies is available in the Cookie Notice.

1.4. Social media interactions

If you interact with third-party social media plug-ins (Facebook, LinkedIn, Google, etc.), these platforms may collect data according to their privacy policies. We do not control how they use this data.

1.5. Analytics and measurement data

We use privacy-compliant analytics tools such as:

• Google Analytics 4 (GA4)

• Google Search Console

• Other EU-based analytics tools where applicable

These tools may collect aggregated or pseudonymized data for traffic measurement and performance analysis.

2. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance (Art. 6(1)(b)) – when providing services or responding to your requests.

• Legitimate interest (Art. 6(1)(f)) – improving website performance, ensuring security, preventing abuse, analytics with minimal privacy impact.

• Consent (Art. 6(1)(a)) – for marketing emails, non-essential cookies, and optional analytics.

• Legal obligations (Art. 6(1)(c)) – accounting, compliance, and reporting duties.

3. How We Use Your Personal Data

We use collected data for the following purposes:

• To provide and improve our services

• To respond to inquiries and customer support requests

• To personalize website content and user experience

• To ensure security, detect fraud or misuse

• To analyze website performance and visitor behavior

• To send marketing communications (only with your consent)

• To fulfil legal obligations and maintain records

We do not use personal data for automated decision-making that produces legal or significant effects.

If our website uses AI-powered features, we will clearly disclose them in accordance with the EU AI Act (2026).

4. Sharing of Personal Data

We may share personal data with:

4.1. Service providers (processors)

Such as:

• Website hosting providers

• Cloud infrastructure

• Email and communication tools

• Analytics providers

• Marketing platforms (only with consent)

These companies process data only according to our instructions and applicable law.

4.2. Legal requirements

We may disclose personal data if required by:

• Court order or legal process

• Enforcement authorities

• Regulatory obligations

4.3. Corporate changes

In case of merger, acquisition, restructuring, or sale of assets, personal data may be transferred to a successor, under GDPR requirements.

We never sell personal data.

5. International Transfers

We store and process data primarily within the European Union.
If data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place, including:

• EU Standard Contractual Clauses (SCCs)

• Transfers to countries with EU adequacy decisions

• Additional technical and organizational measures

6. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law.

Typical retention periods:

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under the GDPR and ZVOP-2, you have the following rights:

• Right to access your data

• Right to rectification of inaccurate data

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing based on legitimate interest

• Right to withdraw consent at any time

• Right to lodge a complaint with the Slovenian supervisory authority:
  Informacijski pooblaščenec (IP RS)

Requests can be submitted via email to info@result.si.
We may request additional information to verify your identity.

8. Protection of Personal Data

We implement appropriate technical and organizational measures, including:

• Access controls

• Encryption and pseudonymization

• Secure servers and hosting

• Regular security updates

• Monitoring for abuse and unauthorized access

• Employee confidentiality obligations

9. Children’s Privacy

Our website and services are not intended for individuals under 16 years of age.
We do not knowingly collect children’s personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time due to:

• Changes in legislation

• New services, features, or technologies

• Internal operational updates

The latest version will always be posted on this webpage.
If changes significantly affect your rights, we will notify you and request consent where legally required.

11. Contact Information

Controller:
Result d.o.o.
Celovška cesta 182
1000 Ljubljana, Slovenia
Email: info@result.si

Data Protection Officer (DPO):
Result d.o.o.
Celovška cesta 182, 1000 Ljubljana
Email: info@result.si